Frequently Asked Questions

How can I pay?

You can pay online using, credit or debit card, bank transfer, paypal or by selecting our finance package from Klarna.


Can i pay with Gift Vouchers online?

To pay with gift vouchers please contact to be provided with the activation code.


How do i amend or cancel an order?

Please email to alert us to a cancellation or amend of an order. or visit our contact us page to give us a call – Contact us

If your goods have already been dispatched then unfortunately they will need to be delivered and returned by yourselves which may incur a return shipping charge to yourself.


Email order confirmation has not been sent to me?

If you have not received an email confirmation regarding your order this could be due to a delay with your email provider or whether the email has been marked as junk and ended up in your spam/junk folder. Please add to your safe senders list. If you are still concerned you have not received any information please email our sales team and we will confirm receipt of your order.